Navigating Change Management in AI Transformation with Ashleigh Brookshaw

Our guest on this episode of Higher Logic’s The Member Engagement Show is Ashleigh Brookshaw, a strategic advisor at Higher Logic who is also a Prosci-certified change manager and agile & traditional project manager. As more associations adopt AI, Ashleigh touches on several topics related to the challenges and opportunities that can bring:

• How organizations can adopt AI successfully.
• Why AI is first and foremost a change management challenge, not a tool implementation challenge.
• What are the key components of AI readiness?
• Is the quality of your data good enough to get high quality AI outputs?
• Implementing AI with both members and internal staff in mind.
• How to decide what AI initiatives to prioritize.
• The right way to do staff enablement.
• The skills or mindset shifts that people need the most in AI adoption.
• Involving members in your AI adoption.
• The signals of a successful AI implementation?